Still Have Questions or Need Help?
Self Serve Tools
Shopping Site: https://shopping.suppliesnetwork.com
- Product Availability
- Estimated Ship Date
- Pricing (incl. MFG Supported Pricing)
- Freight Estimate
- Place Order
- Tracking
- Order Status
- Pick Ticket
- Serial Number
- Remove Line Item
- Cancel Order
- Admin User Permissions (i.e. tax, web users, change credit card, etc.)
- DM Shopping Site FAQ
Return Authorizations & Carrier Claims
All returns and carrier claims must be submitted through the DM HUB — our new customer portal with all the tools and resources to simplify doing business with DM. To access the DM HUB, login to www.DM-hub.net using your existing DM credentials. Once inside the hub, you’ll see “Returns & Claims” in the top menu bar.
Product information/availability, pricing, freight quotes, product/order cancellations, order status, ETAs, tracking, and backorders imagingsales@distributionmgmt.com
Login to our Shopping Site to place a manual order.
Delayed shipments, RA requests, order and invoice discrepancies, sales tax and carrier claim questions resellercustomercare@distributionmgmt.com
Want to discuss business growth opportunities or need help with something not listed here?
Contact your DM Account Manager