Whether you handle sales, accounting, carrier claims or all of the above, DM has self-serve tools and resources to help.
BE SURE TO BOOKMARK THIS PAGE!
The DM Shopping Portal is not just for placing orders. It’s where you’ll find:
- Product Availability
- Estimated Ship Date
- Pricing (incl. MFG Supported Pricing)
- Freight Estimate
- Tracking information
- Order Status
- Pick Ticket
- Serial Number
- Options for removing line items and cancelling orders
- Admin User Permissions (i.e. tax, web users, change credit card, etc.)
The Distribution Management Electronic Payment Center is where you’ll pay, view, and print invoices and credit memos.
Payment & Remittance Information
To ensure your account remains in good standing, please use the following payment details.
1. Preferred Method – online:
- Visit Distribution Management Electronic Payment Center
- Click New User Registration
2. Alternate Method – email/mail:
Email remittance details (Excel format) to cashapplication@distributionmgmt.com.
Mail payment to:
- Standard mail: P.O. Box 958381, St. Louis, MO 63195-8381
- Overnight delivery: U.S. Bank, Lockbox 958381, 3189 Rider Trail S. Earth City, MO 63045
Who to contact:
Account & Payment Inquiries:
Contact your Credit Analyst at credit@distributionmgmt.com.
Tax Questions:
Reach out to our tax experts at taxteam@distributionmgmt.com
*DM’s Federal Tax ID is: 43-0969193
All returns and carrier claims must be submitted through the DM HUB — our new customer portal with all the tools and resources to simplify doing business with DM.
To access the DM HUB, login to www.DM-hub.net using your existing DM credentials.
Once inside the hub, you’ll see “Returns & Claims” in the top menu bar.
Need to reach someone about product info/availability, pricing, freight quotes, product/order cancellations, order status, ETAs, tracking, and backorders?
imagingsales@distributionmgmt.com
Have questions about delayed shipments, RA requests, order and invoice discrepancies, sales tax and carrier claims?
Our Supply Chain team continually monitors carrier schedules and industry trends. As the needs of business evolve, we may modify our schedule accordingly to better serve our customers. Please note: Distribution Management is not responsible for carrier delays and limitations beyond our control.
Carrier holiday service schedules:
