Retail Shipment Actions
At DM, we’re always building smarter ways to elevate your fulfillment operation. Retail Shipment Actions, or RSAs as we like to say, are one of our most powerful enhancements yet—bringing greater accuracy, visibility, and consistency to every retail order before it ships.
What are Retail Shipment Actions?
RSAs are clearly defined, order‑level handling requirements programmed in our system to ensure every special instruction, from labeling and packaging to compliance steps and value‑added services, is executed accurately and consistently before your retail order ships. Rather than relying on manual notes or downstream interpretation, RSAs embed your Retail Routing Guide requirements directly into our fulfillment process.
Increased Accuracy & Compliance
RSAs remove ambiguity by clearly identifying required handling steps for each order. This helps ensure your routing guides, retailer requirements, and special instructions are followed every time to reduce errors, chargebacks, and rework.
Improved Visibility
You gain greater transparency into how your orders are prepared. RSAs create a clear record of what work was required and completed, supporting audits, compliance reporting, and internal reviews.
Consistent Execution Across Facilities
Because RSAs are standardized and system‑driven, your requirements are applied consistently across distribution centers, shifts, and associates, regardless where or when your retail order ships.
Better Control Over Value‑Added Services
RSAs allow us to clearly separate standard fulfillment from value‑added services. This ensures your retail order’s special handling is intentional, trackable, and aligned with your business needs.
Stronger Foundation for Billing Transparency
By clearly defining required services at the order level, RSAs create a more accurate foundation for billing analysis to ensure you pay only for the services your retail orders truly require.
Operational Excellence, Visibility, & Scalable Growth
As your fulfillment needs evolve, this framework helps us support more complex retail requirements without compromising speed or accuracy.
